Privacy Policy

Welcome to Grace by Nazzy.

Grace by Nazzy is a faith-centered wellness brand offering personal care products, digital wellness resources, mindfulness and breathing practices, Scripture, prayer, journaling tools, wellness information, trusted partner resources, and wellness experiences.

Your privacy matters to us. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit our website, purchase our products, subscribe to our communications, use Grace Pause or related digital services, contact us, or participate in our experiences.

For questions about this Privacy Policy or your personal information, contact us at hello@info.gracebynazzy.com.

By using our website or services, you acknowledge that you have had the opportunity to review this Privacy Policy. Where consent is legally required, we will request it separately.

Depending on how you interact with Grace by Nazzy, we may collect the following categories of information.

We may use personal information to:

• Process, fulfill, and manage orders.
• Provide shipping updates and order confirmations.
• Respond to customer questions and requests.
• Manage wholesale inquiries and business relationships.
• Send newsletters and brand updates when permitted.
• Administer event registrations and wellness experiences.
• Provide requested digital services and app functionality.
• Remember preferences where supported and appropriate.
• Maintain inventory, prevent duplicate transactions, and manage refunds.
• Maintain website security and detect fraud or misuse.
• Improve website performance, usability, and customer experience.
• Maintain business records and meet tax, accounting, and legal obligations.
• Enforce our Terms of Use and protect our rights.
• Send promotional communications where permitted by law and subject to your choices.

We will not use personal information for purposes materially different from those described here without providing additional notice or obtaining consent when required.

Grace by Nazzy recognizes that prayer, Scripture, personal reflection, and wellness practices can be deeply personal.

If you choose to share journal entries, prayer requests, fertility experiences, health-related experiences, or spiritual reflections through a digital service, we will handle that information according to this Privacy Policy and any additional disclosures provided by the service.

Sharing sensitive information is voluntary unless a particular feature clearly requires it. You should not enter information you do not want processed by the relevant service provider.

Public comments, reviews, testimonials, or community posts may be visible to others depending on a feature's settings. Private journal entries must not be published as marketing content without the additional permission required by law.

Grace by Nazzy is a wellness and faith-based brand, not a substitute for medical or mental health care.

No artificial intelligence or automated generative features are currently active on this website. If we introduce AI-powered prompts, Scripture suggestions, reflections, or personalized wellness content in the future, we will identify the relevant technology provider, explain how your information is processed, and update this section before the feature becomes available.

AI-generated content may be inaccurate or unsuitable for your circumstances. Please avoid submitting sensitive personal information to any AI feature unless its privacy disclosures explain how that information is processed.

Our website uses cookies and similar technologies to support essential functionality, maintain sessions, remember preferences, protect the website, and measure performance. Currently, this includes a session cookie used to keep your visit connected to our form tracking and analytics session.

We have not implemented advertising or cross-site marketing cookies at this time. If we add nonessential cookies or advertising technologies in the future, we will update this section and, where required by law, request consent before using them.

You may manage cookies through your browser settings. Blocking certain cookies may affect some website features.

We do not sell your personal information to third parties for money.

We may disclose information to service providers when reasonably necessary to operate our business and deliver requested services. Depending on the integrations in use, these may include:

• Website hosting and infrastructure providers (including our edge hosting platform).
• Our customer relationship management and form tracking provider, which receives inquiry and newsletter submissions.
• Payment processors, including Stripe.
• Email marketing and transactional email services.
• Professional advisers, including accountants, lawyers, and auditors.

These providers may process information under their own contractual terms and privacy policies.

We may also disclose information when reasonably necessary to comply with law, respond to valid legal requests, protect rights and safety, investigate suspected fraud, or complete a business transaction such as a merger or sale of assets, subject to applicable legal requirements.

We do not authorize service providers to use personal information for unrelated purposes where restricted by applicable law or our agreements with them.

Grace by Nazzy may provide information about wellness practitioners, fertility support organizations, spas, instructors, sponsors, retailers, or other third-party businesses.

If you click a third-party link, submit an inquiry directly to a partner, or purchase a third party's services, that party may collect information under its own privacy policy. We do not control the independent privacy practices of third-party websites or businesses.

Please review the privacy policy of any third-party provider before submitting personal or sensitive information.

If you contact us about becoming a trusted wellness partner, we may use the information you provide to review your inquiry and communicate with you about potential collaboration.

If you subscribe to our newsletter or voluntarily sign up for updates, we may use your email address to send brand news, product announcements, wellness resources, event information, and promotional offers consistent with your preferences and applicable law.

You may unsubscribe from promotional emails using the unsubscribe link included in the message.

Even if you opt out of marketing emails, we may still send necessary transactional communications, such as purchase confirmations, shipping updates, security notices, or important service announcements.

We do not treat a purchase alone as unlimited consent to promotional communications.

When you purchase products or services, the information necessary to complete the transaction is shared with our payment processor, Stripe, and with fulfillment providers.

Stripe processes payment information under its own privacy policy and terms. We do not store full payment card numbers or card security codes in our website database.

We retain order records, payment status, transaction identifiers, amounts, billing and shipping details, and information necessary to manage returns, refunds, customer support, fraud prevention, and legal recordkeeping.

We retain personal information for as long as reasonably necessary to fulfill the purposes described in this policy, provide our services, maintain business records, resolve disputes, enforce agreements, and comply with legal obligations.

Retention periods may differ depending on the type of information and the reason it was collected. For example, order and accounting records may need to be retained longer than newsletter subscription information.

Inquiry and newsletter submissions are delivered to our customer relationship management provider and retained according to that provider's settings and your account preferences. We have not implemented automatic deletion on a specific schedule; if you would like information removed, please submit a privacy request and we will review it.

We use reasonable administrative, technical, and organizational measures appropriate to the information we process to help protect personal information from unauthorized access, disclosure, alteration, or destruction.

Security measures include access controls, secure connections, service-provider safeguards, and payment processing through an authorized provider (Stripe).

No website, application, email transmission, or electronic storage system can be guaranteed to be completely secure. Please avoid sending payment details or highly sensitive information through ordinary email.

If a data breach occurs, we will take appropriate steps consistent with applicable law.

Depending on your location and applicable law, you may have rights to request access to personal information we hold about you, request correction of inaccurate information, request deletion of certain personal information, obtain a copy of certain information in a portable format, withdraw consent where processing is based on consent, opt out of certain marketing communications, and appeal a decision regarding a privacy request where required by law.

These rights are subject to applicable exceptions and legal requirements.

To submit a privacy request, email hello@info.gracebynazzy.com with the subject line "Privacy Request." We may need to verify your identity before processing a request and will not require more information than reasonably necessary for verification. We will respond within the time required by applicable law.

Our general website and online shop are not intended to knowingly collect personal information directly from children under 13 without the consent required by law.

If you believe a child has provided personal information to us inappropriately, contact hello@info.gracebynazzy.com so we can review the matter.

Our service providers may process information in the United States or other countries where they operate. Privacy protections may differ between jurisdictions.

Where applicable law requires specific safeguards or disclosures for international transfers, we will take the steps required by law.

Grace by Nazzy LLC operates in Connecticut and may serve customers in other states.

Depending on where you live, the nature of our processing, and whether the applicable legal thresholds are met, you may have additional privacy rights under state law. These may include rights to access, correct, delete, or obtain personal information, and to opt out of certain targeted advertising, sales, or profiling activities.

We will honor applicable rights and provide any legally required notices and appeal procedures.

We may update this Privacy Policy to reflect changes in our services, technologies, integrations, business practices, or legal obligations. The revised version will be posted on our website with an updated "Last Updated" date.

Where required by law, we will provide additional notice or obtain consent before a material change takes effect. We encourage you to review this page periodically.

If you have questions about this Privacy Policy, how your information is handled, or how to exercise your privacy rights, please contact Grace by Nazzy LLC at hello@info.gracebynazzy.com with the subject line "Privacy Request."

We appreciate the trust you place in Grace by Nazzy. Our goal is to create a thoughtful, faith-centered space where you can pause, breathe, pray, and reconnect with what matters most while treating your personal information with care.